Error !!! – “The application is in a lock-out mode (SBL-DCK-52032)”
Scenario: While connecting to Local DB through Developer / Mobile Client, users would face similar issues…
Resolution:
The siebel remote system preferences are set as follows
DCK: PwdLockoutFlg TRUE
DCK: PwdLockoutInDays 1
DCK: PwdLoginTries 2
So the siebel remote Enable Mobile Web Client Lockout setting is selected (DCK: PwdLockoutFlg=TRUE ) , the Mobile Web Client counts unsuccessful user login attempts. When the count reaches the value of the Failed Login Attempts setting(DCK: PwdLoginTries=2), the Mobile Web Client prevents that user from logging in for the number of days specified in the Lockout Period setting(DCK: PwdLockoutInDays=1).
You have 2 options:
1) wait one day until the Lockout is not active
2) a- set siebel remote systeme preference DCK: PwdLockoutFlg to FALSE. This can be done by unchecking the box “Enable Mobile Web Client Lockout” in the Siebel Remote System Preferences views.
b- reextract the user
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As suggested by my collegue,I just changed the system date to a future date and it worked for me on Siebel 8.1.1,The lock-out mode (SBL-DCK-52032) disappears!